chargepoint home flex charging too slow on my f-150 lightning

[Andrew_Ryan]

I recently bought a used 2022 F-150 Lightning Lariat (230-mile range) and had an electrician install a ChargePoint Home Flex Level 2 charger on an existing 50-amp circuit. Even though it should be capable of charging at 9.6 kW, my truck is only pulling 1.1 kW, which is painfully slow.

I called Ford support, and they told me the truck can’t communicate with ChargePoint to recognize the higher charging capacity. I researched this charger extensively before choosing it, and I never came across this issue. Now, I’m stuck with a hardwired Level 2 charger that isn’t working as expected.

Has anyone else run into this issue? Is there a workaround to get the truck to charge at full speed? Would a different charger be the only solution? Really hoping there’s a fix, because I don’t want to be stuck with Level 1 charging speeds on a Level 2 setup.

 

[DreamCatcher]

The truck charges based on what the EVSE dishes out, not the other way around so looks like your ChargePoint is the culprit. The truck’s just a power-hungry passenger, taking whatever amperage it’s given. Check if you can tweak the EVSE’s amperage either via software or manually. And make sure your electrician didn’t mistake it for a 120v outlet

 

[F150Driver]

Try to use a different charging station, like a Blink one, to see if it is capable of fast charging.

 

[eduardo_]

I recently bought a used 2022 F-150 Lightning Lariat (230-mile range) and had an electrician install a ChargePoint Home Flex Level 2 charger on an existing 50-amp circuit. Even though it should be capable of charging at 9.6 kW, my truck is only pulling 1.1 kW, which is painfully slow.

I called Ford support, and they told me the truck can’t communicate with ChargePoint to recognize the higher charging capacity. I researched this charger extensively before choosing it, and I never came across this issue. Now, I’m stuck with a hardwired Level 2 charger that isn’t working as expected.

Has anyone else run into this issue? Is there a workaround to get the truck to charge at full speed? Would a different charger be the only solution? Really hoping there’s a fix, because I don’t want to be stuck with Level 1 charging speeds on a Level 2 setup.

What power output is the ChargePoint using?