Anyone Else Facing EVGO Subscription Problems at Flying J Chargers

[RanulfCol11]

I don’t have regular access to at-home charging, so I’ve been relying heavily on public chargers. After two years of using Electrify America and having nothing but horror stories with their charging network, I decided to give EVGO a try.

I signed up for EVGO’s $12.99 subscription plan since they’re affiliated with the fast-expanding Pilot/Flying J Truck Stop EV Charging network. My goal was to lower my cost per kW as much as possible.

My first experience was a couple of days ago at a Pilot Flying J in Knoxville, TN, and I was happy with the charging process itself—pull-through, fast charging, no issues like I’ve had with EA in the past. I had to charge during the On-Peak Rate of $0.65/kW, which I expected, but I thought my subscription would reduce the rate.

To my surprise, I was billed $0.71/kW! When I reached out to EVGO support, they told me that all Pilot/Flying J stations are considered "Out-Of-Network" meaning there’s no discount, making my $12.99/month plan essentially useless there.

Has anyone else had a similar experience with EVGO or these Pilot/Flying J stations? Are there other networks or options I should be looking at to avoid these surprise charges?

 

[Sarah]

I once signed up for a subscription plan with a charging network, hoping to save money on charging costs. I was shocked to find out that some locations were considered "out-of-network," so I didn't get any discounts either. It’s frustrating when you expect to save but end up with surprise charges instead..

 

[009_Nenels]

Have you checked out PlugShare? It's a great app for finding chargers, reading reviews, and getting real-time info from other EV drivers. It can help you find the best, most affordable charging spots.

 

[d'chipmunk]

See what ChargePoint and Shell Recharge have in your area. Local networks can sometimes be cheaper. A work charger or even a slow Level 2 charger near home can help you avoid those kinda unreliable fast-charging networks.