Frustration with Lariat 511A’s charging loop

[Miar]

My friend has had his Lariat 511A for almost two years now, with over 28k miles on it. He recently started a job with a 4-hour daily commute, so he needs his truck charged to 100% by the time he leaves but doesn’t want it sitting at full charge all night. He tried using a preferred charging window, but the truck and Charge Station Pro get stuck in a loop, clicking, flashing lights, and no charging and then draining the 12-volt battery. Lately, he’s been waking up to manually start charging via FordPass, but it’s becoming real stressful, and he’s looking for any advice or solutions.